BETHLEHEM, Pa., Jan. 19, 2018 /PRNewswire/ — First Commonwealth Federal Credit Union has announced the opening of its newest location as they continue to expand their retail footprint in the Greater Lehigh Valley. The new First Commonwealth FCU Northwood Financial Center, located off Route 248 in Easton, is the second location within the last year to open in its new, innovative banking model. With this new location, First Commonwealth members now have 8 convenient and easily accessible locations to choose from, as well as 24/7 access to mobile and online banking.

First Commonwealth financial centers feature an innovative, modern look and feel with a warm, friendly and social atmosphere with Associates ready to provide exceptional service to meet all our members’ needs.

The new First Commonwealth financial center design is centered on creating opportunities for members and the community to enhance their lives through financial literacy and 24-hour banking ease and convenience. “We’re different – on purpose. We’re providing new, friendly spaces for more social interaction and good conversation so we can help members thrive financially. We’re real people, doing really good things for other real people every day.  Our members feel that with every interaction, every experience. It’s our people who make the difference and the personal touch that makes us unique,” said Tricia Szurgot, Chief Marketing and Retail Officer for First Commonwealth Federal Credit Union. 

The new location includes a financial wellness center, social spaces for conversation, financial specialists, extended hours, café with free coffee, two drive-up lanes with ITMs (Interactive Transaction Machines) and focus on community. ITMs are advanced ATMs with the added feature of assistance from live Video Associates so members can complete transactions outside of regular banking hours while experiencing personalized service from a live person. “As a purpose-driven organization, our team members are passionate about our members, doing good to improve members’ lives and giving back to the community,” said Jo Kleckner, Northwood Financial Center Manager. 

As many financial institutions are closing their doors, First Commonwealth FCU continues to execute on its aggressive expansion plan throughout 2018 and beyond. Plans for this year include opening a new Lehighton Financial Center and transformation of their current Fogelsville location. 

ABOUT FIRST COMMONWEALTH FEDERAL CREDIT UNION 
First Commonwealth, based in Bethlehem, PA, is a leader in banking innovation and the largest credit union in the Greater Lehigh Valley. With eight financial center locations and a best in class digital banking center, First Commonwealth serves more than 57,000 members and 1,200 member companies in the Greater Lehigh Valley and beyond. As a member-owned, not-for-profit financial cooperative, First Commonwealth is a leader in the B2C and B2B financial services marketplace and has been committed to growth, innovation, technology and personal, friendly service since 1959. First Commonwealth has 170 employees and $700 million in assets and serves its membership through purpose-driven and mission-based values to help members prosper. First Commonwealth FCU is committed to giving back through their First Commonwealth FCU WE Thrive® Foundation and Corporate Social Responsibility initiatives. www.firstcomcu.org

 

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SOURCE First Commonwealth Federal Credit Union